Media & Events

For inquiries about Kaiser Associates speaking engagements or other media inquiries, please contact us at OD_Media_Inquiries@kaiserassociates.com.

Download Reviews for our book Successful Onboarding

Oct. 22, 2015 – The OD Practice will co-lead an HR.com-hosted webinar on leveraging technology in the onboarding process with onboarding technology partner, Appical. We will share how our Onboarding Margin framework can be applied alongside mobile and video technology to build an immersive and people-centric onboarding program.

The webinar will also feature an in-depth look at the journey one global organization, Aon, is taking to move its program to world-class through its work with Appical and application of Kaiser’s onboarding framework.

Click here to register for this event!

Oct. 15, 2015 – The OD Practice will host a webinar on employee “Inboarding” in conjunction with Onboarding 2025. We will highlight emerging trends and best practices related to the lateral movement or transfer of employees within an organization, and how our Onboarding Margin framework can be applied to maximize ROI and ensure the effective transition and integration of employees who move within an organization.

Click here to register for this event.

Sept. 29-30, 2015 – OD Practice Leaders, Lilith Christiansen and Sarah Hagerman, will present at the Conference Board’s Talent Acquisition Conference in New York City on Becoming a High Performance Organization (HPO) in Talent Acquisition. Lilith and Sarah will share Kaiser’s HPO Operating Model Framework and how the framework was applied to improve the Talent Acquisition strategy at Kaiser client and leading professional services firm, Booz Allen Hamilton. The presentation will highlight how Booz Allen is transforming its strategy, approach, and operations around attracting, deploying, and retaining the right talent for the right opportunities at the right time.

April 7, 2015 – Leaders of Kaiser’s OD Practice, Lilith Christiansen and Sarah Hagerman, hosted a webinar on “The Importance of Culture in Driving Performance” in conjunction with the Conference Board. The video from this exciting event can be accessed here and the slide deck is available here.

During the webcast, Lilith Christiansen, Sarah Hagerman, and Kevin Finke explored the critical components of high performance organizations with a focus on enterprise culture. Highlights included:

Overview of Kaiser’s High Performance Organization framework and Enterprise Culture Model
Discussion of the importance of codifying culture and the organization “story” to enable effective communication and change management around culture, including best practice examples
Perspective on leadership’s role in shaping organization culture and influence performance

April 2015 — The Kaiser Associates OD team will host a webinar on “The Importance of Culture in Driving Performance” on April 7, 2015 at 11 AM ET in conjunction with The Conference Board. During this event, leaders of Kaiser Associates’ OD Practice, Lilith Christiansen and Sarah Hagerman, will explore the critical components of high performance organizations with a focus on enterprise culture. Lilith and Sarah will be joined by creative storyteller and change catalyst, Kevin Finke, who partners with companies like HBO, FOX Broadcasting, and NCR to build and transform both internal and external cultures.

Although Conference Board events are typically not offered to the general public, we are thrilled to provide a complimentary webcast code, making this event free for non-Conference Board members. Please contact customer service at customer.service@conference-board.org or (212) 339-0345 (available Monday through Friday 9am – 5pm ET) and use the Conference KeyNotes webcast code: KEYNOTES to register for this event.

You can learn more about the event at the dedicated event page available here. Additionally, Kaiser’s new whitepaper on high performance organizations is available for download here.

January 2015 – The Kaiser Associates OD Team presented at the Onboarding 2025 Conference and the Conference Board’s Talent Acquisition and Onboarding Conference in December 2014 on the topic of Onboarding Maturity. At both conferences, we shared our new Onboarding Maturity Assessment Tool, invited participants to take an abridged version of the assessment, and presented alongside our clients at NCR on their journey to developing a world-class onboarding program.

Use the following links to learn more about Kaiser’s Onboarding Maturity Framework and abridged Onboarding Maturity Assessment.

Kaiser’s Onboarding Maturity Framework

Kaiser’s abridged Onboarding Maturity Assessment

December 3, 2014 — Kaiser Associates and Appical are joining forces to create irresistible employee experiences.

Kaiser Associates is excited to announce our partnership with Appical, the company that is providing immersive and people driven solutions for new hires. In celebration of our partnership, we will co-host a featured webinar on “Creating an irresistible employee experience” where we will discuss the key success factors for a successful onboarding strategy, experiences from the field and the business case for onboarding. We will host the webinar on Thursday, December 18th, 2014 at 10AM EST / 4PM CET. Click here to learn more.

December 2014 — Lilith and Sarah will co-present at the Conference Board’s Talent Acquisition and Onboarding Conference and the Onboarding 2025 Conference in New York City on the topics of Onboarding Maturity and Performance Improvement. As part of the event, the Kaiser Organizational Development team will showcase our Onboarding Maturity Framework and new Program Assessment Tool. Participants will have the opportunity to self-assess their organization against Kaiser’s Onboarding Maturity Framework and learn from other organizations working to improve their onboarding maturity.

April 2014 — Lilith and Sarah co-presented at The Conference Board’s Onboarding Labs seminar in New York City on April 22-23, where they previewed Kaiser’s new Onboarding Maturity Curve Assessment framework, as well as facilitated a workshop on the principles of Successful Onboarding.

February 2014 — Lilith and Sarah really enjoyed engaging with the participants of the Onboarding Leadership Conference in New York City in December. We have developed a summary recap of the best practices and lessons that we gleaned from the conference presentations, with the goal of enabling you to drive forward onboarding initiatives within your organization more effectively. You can download the summary report here.

December 2013 — Join Lilith and Sarah for The Conference Board’s Onboarding Talent conference in New York City on December 5-6, 2013.

November 19, 2012 – Join Mark, Lilith, and Sarah for The Conference Board’s 2012 Onboarding Leadership Conference in New York City on December 4-6, 2012.

They will be presenting the “Four Pillars of Onboarding Excellence” during the OnboardingArchitecture Pre-Conference Seminar on the morning of December 4th, as well as delivering a presentation on “The Onboarding Margin” on the morning of December 6th.

Register now and save $300. Go to our website www.conference-board.org/onboarding_kaiser or call customer service at (212) 339-0345. Be sure to use promotion code CC1 to take advantage of this special savings.

April 9, 2012 – Human Resource Executive Online recently interviewed Lilith for an article about making the business case for onboarding. Click here for the full article and see below for key excerpts from the interview with Lilith:

“From our client work as well as research on the topic, we definitely feel like onboarding is a great opportunity for an organization to create more value for the enterprise by investing up-front in the first year of a new hire’s entry into the organization”
“The fact of the matter is that folks are getting onboarded all the time, [it's] just that there is no central organization engineering that experience for the new hires”
“You have to show how a formal program will impact specific organizational benefits. It becomes an investment in the organization much more broadly and in a systemic way, rather than just being seen as a talent program”

April 6, 2012 – Join Mark and Lilith for The Conference Board’s “Onboarding New Leaders Lab” in New York City on April 27 . They will share new insights, onboarding frameworks, and a tool kit for preparing a systemic onboarding program for individual leaders joining your organization.

For more information about the event, please contact us at: OD_Media_Inquiries@kaiserassociates.com

November 2, 2011 – We are pleased to announce that Mark and Lilith will be facilitating an Onboarding Seminar on December 1, 2011 at the Conference Board Conference Center in New York.

October 13, 2011 – MarketWatch recently published an article titled “The Case for Onboarding: Welcome and Orienting New Employees” that references onboarding research by Kaiser Associates partners, Mark and Lilith. The article features a new report and podcast from promotional products retailer 4imprint that cites Kaiser research in making the business case for the value that can be derived from effective onboarding programs.

October 11, 2011 – The University of Virgina (UVA) alumni e-magazine recently published an article titled “How to Keep New Hires” that features Lilith and Successful Onboarding. The article highlights tips from Lilith for managers who want to get the most out of their employees’ first years, and for new hires themselves.

May 13, 2011 – We are pleased to announce that Mark and Lilith will be leading another Onboarding Margin Webinar on Thursday, May 19 at 4pm EDT.

Onboarding is, and will continue to be, a critical business imperative this year as the economy continues to recover. In April 2011 alone, the Private Sector added 268,000 jobs, according to the US Bureau of Labor Statistics. In this current economic climate, getting a higher rate of return from new hire investments and determining more effective means to engage, deploy, develop and retain critical human capital investments remains a priority for HR professionals.

Please join us for an interactive one hour session on Thursday, May 19 at 4pm EDT to learn how to establish and sustain an effective new hire onboarding program by which your organization can:

1. Drive increased performance from your new hires
2. Establish yourself as an “Employer of Choice”
3. Reduce attrition levels, and improve attrition mix (i.e., keep more of the ones that you deserve to keep)
4. Reduce time to productivity, and increase level of productivity for all of your new hire investments

You will come away from this webinar with an overall framework for driving onboarding excellence and helping make the most of your new hires with particular emphasis on readiness, productivity, and transparency, as well as guidance on how to build the business case internally for this powerful initiative.

We hope you can attend the free session and that you will invite others.

Click here to register

We look forward to your participation!

Mark Stein and Lilith Christiansen

Mark Stein
Co-Principal, Organization Development Practice
mstein@kaiserassociates.com

Lilith Christiansen
Co-Principal, Organization Development Practice
lchristiansen@kaiserassociates.com

April 18, 2011 – Successful Onboarding is being promoted this month as a Top 5 Business Book in Handelsblatt, the largest German-language business and finance newspaper and the most cited business medium in Germany.

April 6, 2011 — We are thrilled to announce that we will be joining our client, Booz Allen Hamilton, to receive ASTD’s Excellence in Practice Award for the work that we did with Booz Allen Hamilton to redesign and implement their New Hire Onboarding Program. The award ceremony will be Monday evening, May 22nd as part of the upcoming ASTD conference in Orlando, FL.

We are obviously excited to see our work so well recognized — ASTD awards are presented for proven practices that meet a demonstrated need, have appropriate design values, are aligned with other performance improvement initiatives, and deliver clear and measurable results for their organizations.

Please let us know if you’d like to connect at ASTD: OD_Media_Inquiries@kaiserassociates.com

March 28, 2011 – We are excited to announce that Successful Onboarding is being promoted this month as a Top 5 English Business Book in the Shanghai Daily, China’s largest English language newspaper, and WirtschaftsBlatt, Austria’s only business daily.

February 23, 2011 – Successful Onboarding has been selected by publisher McGraw-Hill as a book recommendation of the week. Each week, the McGraw-Hill editorial team chooses outstanding titles to take a place of pride on their website. Click here to see Successful Onboarding featured on the McGraw-Hill website. If you are interested in an abstract of the book, you can find it here as well.

February 15, 2011 — Mark and Lilith facilitated a day-long training session on the topic of onboarding for the Potomac Forum organization, which provides training for government employees. Topics covered included the business case for onboarding, the key foundational elements of a successful onboarding program, how to conduct an onboarding redesign initiative, and how to engage managers in the onboarding process.

February 9, 2011 – Mark and Lilith recently participated in the Environmental Protection Agency’s Transformational Leadership Conversation Series on Wednesday, February 9, 2011. During this event Mark and Lilith facilitated a working session with senior EPA staff on the topic of onboarding and its role in helping them achieve their desired organizational outcomes. The meeting was broadcast nationwide through the EPA network.

If you are interested in having Mark and Lilith speak at your organization, please contact us at OD_Media_Inquiries@kaiserassociates.com

February 8, 2011 — Mark and Lilith joined the Treasury Executive Institute on Tuesday, February 8, 2011 to speak with senior leaders from the Department of Treasury, the Justice Department, and the Department of Homeland Security about onboarding. The session included a brief presentation, followed by discussion and Q&A.

If you are interested in having Mark and Lilith speak at your organization, please contact us at OD_Media_Inquiries@kaiserassociates.com

January 28, 2011 – After the huge success and overwhelming interest in our November 2010 Successful Onboarding webinar, we recently conducted a repeat version of the webinar. During the interactive one hour session, Mark and Lilith shared an overall framework for driving onboarding excellence and helping make the most of your new hires.

November 23, 2010 – Click here to read an article published by Investor’s Business Dailythat references Successful Onboarding while discussing the importance of inspiring your new hires from day one.

November 8, 2010 – Mark and Lilith will be hosting a free webinar on Monday, November 22 at 1pm ET, titled “Successful Onboarding: Increase Employee Engagement, Speed Time-to-Productivity, and Improve Performance”.

The interactive one-hour session will include advice on how to establish and sustain an effective new hire onboarding program by which your organization can:

Drive increased performance from your new hires

Establish yourself as an “Employer of Choice”

Reduce attrition levels, and improve attrition mix (i.e., keep more of the ones that you deserve to keep)

Reduce time to productivity, and increase level of productivity for all of your new hire investments

Cost: This is a free webinar
Date: Monday, November 22, 2010
Time: 1pm ET
To register for the meeting and obtain outlook invitation, click here: Successful Onboarding Webinar Registration

October 23, 2010 – Successful Onboarding was recently reviewed in The Hindu, a daily Indian news publication. Click here to read The Hindu’s book review, which highlights several of the Fortune 500 best practices detailed in Successful Onboarding.

September 27, 2010 — Click here to read the article that GovernmentExecutive.com (the government’s premier web site and daily business news source for federal managers and executives) published regarding Mark and Lilith’s New Hire Onboarding in the Federal Government Workshop for federal executives held on September 21, 2010 at Washington DC’s Willard Intercontinental Hotel.

September 19, 2010 – Click here to read Mark and Lilith’s recent article in Human Resource Executive Online, which features a John Deere case study excerpt from Successful Onboarding.

August 12, 2010 — Following Mark and Lilith’s August 11th interview with HR Examiner, George Bradt, author of Onboarding: How to Get your New Employees Up to Speed in Half the Time, shared his reaction to the interview and agreed with several of the points discussed. Click here to read Bradt’s full response regarding Successful Onboarding on Two Color Hat, which offers commentary about the HR and Recruiting industries.

August 11, 2010 — Click here to read Mark and Lilith’s interview with John Sumser from HR Examiner.

Topics covered in the interview include:

How effective new hire onboarding can alleviate regrettable attrition
How onboarding can be used to strengthen organizational culture
How to tailor your onboarding program for a given setting
What’s a reasonable ratio of time to invest in a new employee
Examples of companies with effective onboarding programs

Mark and Lilith are Leading Potomac Forum’s New Hire Onboarding in the Federal Government Workshop

September 21, 2010 – Willard InterContinental Hotel

Workshop Description

This workshop is led by subject matter thought leaders and business consultants Mark Stein and Lilith Christiansen (authors of Successful Onboarding: A Strategy to Unlock Hidden Value within Your Organization; McGraw-Hill). The workshop is designed to help you improve, design, plan for and implement an Onboarding program for your Government Organization.

Why You Should Attend

Federal executives, managers and staff attending this workshop will gain an understanding into how to establish an effective new hire onboarding program by which your government organization can:

Drive increased performance from your new hires

Prepare for increased hiring as a result of the insourcing focus

Establish itself as the “Agency-of-Choice”

Help new members of your organization integrate into the workforce and become effective team members

Transfer knowledge from existing employees to new hires, addressing the projected retirement wave

Establish the link between recruiting, hiring and onboarding

Create transparency in the career development path

Integrate political appointees with career civil service staff and foster effective relationships

Demonstrate the strategic importance of onboarding to Agency leadership and each employee.

Participants will come away from this workshop with an overall framework for driving onboarding excellence and helping the Federal agencies absorb the projected increase in new hire intake with particular emphasis on readiness, productivity, and transparency.

What You Will Learn

What is Strategic and World Class Onboarding
The Business Case and Potential for Effective Onboarding
The “New” New Hire Compact
Essentials of Effective and Strategic Onboarding
Essentials of determining Onboarding Objectives and Conducting a Proper Diagnostic
Customizing a solution for your Workforce, Your Resources, Your Priorities
A Framework for Success – 4 Pillar Framework and deep dive on each
Implementation Requirements and Strategy
Best Practices
Pitfalls to Avoid
Performance Management Framework
Governance & Administration

Click here for full day agenda and additional details

Registration

Government Only: $895

Send a Government Team Rate: To Encourage Your Government Team to Learn Together.

Register two persons from the same government office at the same time and the third registers at 50% of the registration fee.

Location

Willard InterContinental Hotel

1401 Pennsylvania Avenue N.W.

Washington D.C. 20004

202-628-9100

July 27, 2010 — Listen in on Federal News Radio where we will talk with Christopher Dorobek on the Dorobek Insider about application of world class onboarding principals and programs to the United States Federal workforce.

The Partnership for Public Service projects that by 2012 the U.S. government will hire some 273,000 individuals for permanent, mission-critical positions. The organization also estimates that during the full four years of the new administration, new hiring for all types of federal government positions will reach nearly 600,000 people — a surge prompted in part by the large wave of federal workers expected to retire. In our discussion with Christopher, we will discuss how very important it is for Federal Agencies to prepare for effective onboarding in order to achieve the mission and objectives intended by this infusion of talent into the workforce. We will highlight the basis tenants and an overview for how to structure and realize The Onboarding Margin within the Federal workforce.

July 13, 2010 — Listen to Lilith Christiansen discuss Onboarding with Ed Mayberry on National Public Radio (NPR) Houston.

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July 3, 2010 – Interview and Discussion with “Stu Taylor on Business” , Business Talk Radio, WBIX and affiliate stations -audio stream coming soon

Listen to Mark and Lilith on the June 23, 2010 “Money Matters Radio Show”, WBNW and affiliate stations:

Clip 1: What is the definition of onboarding?

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Clip 2: Experiences that inspired Successful Onboarding

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Clip 3: Growing trend of clients embracing onboarding

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Clip 4: How does onboarding help employees?

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Clip 5: Specific strategies for organizations to motivate new hires

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Clip 6: Incorporate onboarding into corporations

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Clip 7: Ensuring onboarding success

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Clip 8: Signs that employees are unhappy with their onboarding experience

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Clip 9: Why should firms pay attention to onboarding?

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Clip 10: Why are we talking about onboarding in this labor market?

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Clip 11: More about onboarding in today’s labor market

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Clip 12: Final comments and book release information

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Watch Kaiser present its approach and ideas for onboarding as a client case study with Booz Allen Hamilton at The Conference Board’s June 2, 2009 webcast, “Making It Real: Six Key Steps for Winning with Onboarding Program Re-design Efforts.”